Account & billing
Understand your bill and add-ons
How Starter, Growth, and Scale tiers are billed, and how add-ons like AI Employee appear on your invoice.
4 min read ~5 min to completeBeginnerUpdated Aug 12, 2026 Helpful for 88% of operators
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Common issues
My invoice is higher than expected
Check for add-ons and per-location seats. Annual upgrades prorate to the next cycle — the line item shows the prorated amount.
I want to cancel
Downgrade to the free trial tier under Settings → Billing. Paid features stay active until the end of your current billing period.
What's new
- Aug 12, 2026 — Annual billing (save 20%) added as a billing cycle option.
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