Guest retention
+31%
vs. prior year
SMS list growth
1,400/mo
from waitlist
Birthday club redemptions
4.2×
vs. paper
Monthly revenue lift
$18,600
"We removed the wait entirely for the guest and the host. No more shouting names, no more lost parties — just a text and a table."
— Maria Lopez, Operator, Brunch Spot
Before DynEngine
- Weekend waitlist chaos with buzzers and clipboard
- Paper birthday cards mailed once a year
- No visibility into who the regulars were
After DynEngine
- Text-when-ready waitlist that captures every phone number
- Automated birthday club with timed SMS offers
- RFM segmentation identifies and rewards top spenders
Key highlights
- Every waitlist join feeds the CRM and loyalty program automatically
- Birthday club drives measurable midweek traffic on slow days
- Two-way SMS lets guests delay or cancel without calling
Get these results
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