Missed calls recovered
100%
24/7 answering
Reservations from chat
+62%
vs. prior quarter
Google rating
4.8★
+0.4
Front-of-house hours saved
12 hrs/wk
"Our host used to juggle the phone while seating guests. Now the AI books the table and texts the confirmation — the host just greets arrivals."
— Kaden Scott, General Manager, Sushi Bar
Before DynEngine
- Phone rang out constantly during the dinner rush
- Plastic pagers and a paper waitlist at the host stand
- Inconsistent review request timing
After DynEngine
- AI receptionist answers every call and chat 24/7
- Digital waitlist texts guests the moment a table opens
- Automated 90-minute post-meal review requests
Key highlights
- AI receptionist books against live availability then texts confirmations
- Digital waitlist grew the SMS list by 1,400 verified numbers in 90 days
- Review velocity tripled after moving to timed SMS requests
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