Marketing automation
Set up unified inbox & missed-call text-back
Route SMS, email, and social DMs into one inbox and auto-text missed callers so no lead slips away.
4 min read ~12 min to completeIntermediateUpdated Aug 17, 2026 Helpful for 90% of operators
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3Create canned replies for common questions (hours, parking, reservations). 4Assign conversations to team members and add internal notes. 5All conversation history syncs into the guest CRM profile.
Common issues
Missed-call text-back isn't firing
Confirm call forwarding is set to your DynEngine number. Check that the auto-reply template is saved and the channel is active.
Social DMs aren't syncing
Re-authorize the social account under Inbox → Channels. Token access expires — reconnect if it's been more than 60 days.
Pro tip
Missed-call text-back recovers an average of 35% of calls that would otherwise go to voicemail — set it up on day one.
What's new
- Aug 17, 2026 — Added social DM reconnection reminder.
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